Privacy Policy

Last updated: October 6, 2026

This Privacy Policy explains how Websence, LLC, doing business as Scramble Scoop (“Scramble Scoop,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit scramble-scoop.com, place an order, request a custom quote, contact us, submit a review, or otherwise interact with us.

By using our website, you acknowledge the practices described in this policy.

Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

  • Name, email address, phone number, billing address, shipping address, and account information
  • Order details, purchase history, returns, warranty requests, and customer-service communications
  • Golf outing details, organization name, event date, requested quantity, delivery ZIP code, sponsor status, and logo or artwork files
  • Product reviews, ratings, photos, or other content you choose to submit
  • Marketing preferences and information submitted through contact, quote, checkout, or email signup forms

Payment Information

Payments are processed by Stripe or another payment provider offered at checkout. We do not directly store complete payment card numbers or security codes. Payment providers may collect payment details, billing information, device information, and information used for fraud prevention and transaction processing under their own privacy policies.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

  • IP address, browser type, device type, operating system, and general location derived from your IP address
  • Pages viewed, links clicked, referring website, time spent on the site, and other browsing activity
  • Cookie identifiers, advertising identifiers, and similar online identifiers
  • Shopping-cart activity, checkout activity, and abandoned-cart information
  • Information about how you interact with our emails, where permitted

How We Use Information

We may use personal information to:

  • Process payments, fulfill orders, arrange shipping, and provide order updates
  • Prepare custom quotes, review artwork, create proofs, and complete custom-branded orders
  • Provide customer service and respond to questions, returns, warranty claims, or other requests
  • Send review requests and collect customer feedback
  • Send abandoned-cart reminders
  • Send promotional emails when permitted and manage email preferences
  • Operate, secure, troubleshoot, and improve our website and products
  • Measure website traffic, marketing performance, and customer interest
  • Display and measure advertising on other websites and platforms
  • Detect fraud, abuse, security incidents, and prohibited activity
  • Comply with legal, tax, accounting, and regulatory obligations
  • Establish, exercise, or defend legal claims

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies. Some are necessary for shopping-cart functions, checkout, account access, security, and remembering your preferences. Others help us understand site usage or support advertising.

We may use Google Analytics, the Meta/Facebook Pixel, and the TikTok Pixel. These services may receive information about your device, browser, IP address, pages viewed, purchases, and interactions with our website. Their use of information is governed by their own terms and privacy policies.

You can control cookies through your browser settings and any cookie-preference tool available on our website. Blocking necessary cookies may prevent parts of the store from working correctly. You may also adjust advertising preferences directly through Google, Meta, and TikTok.

How We Disclose Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

  • Payment providers: to process payments, prevent fraud, and handle disputes
  • Shipping and fulfillment providers: to package, ship, deliver, and track orders
  • Website and technology providers: including hosting, WooCommerce, security, form, email, review, and abandoned-cart service providers
  • Analytics and advertising partners: including Google, Meta, and TikTok
  • Professional advisers: such as accountants, attorneys, insurers, and consultants
  • Government authorities or other parties: when required by law or reasonably necessary to protect rights, safety, property, users, or the public
  • Business transaction parties: in connection with a merger, financing, acquisition, sale, reorganization, or transfer of all or part of our business or assets

Targeted Advertising and State Privacy Disclosures

We do not sell personal information in exchange for money. However, our use of analytics and advertising technologies may involve disclosing online identifiers and browsing activity to advertising partners. Some state privacy laws may define those disclosures as “selling,” “sharing,” or processing for targeted advertising.

Where applicable, you may request to opt out of those activities by using our cookie-preference tool, enabling a legally recognized browser-based opt-out signal, or emailing [email protected] with the subject line “Privacy Request.”

Email Communications

We may send transactional emails about orders, quotes, payments, shipping, returns, warranties, security, or customer-service requests. We may also send review requests, abandoned-cart reminders, or promotional emails.

You can unsubscribe from promotional emails by using the unsubscribe link in the message. You may still receive transactional or service-related emails that are necessary to complete an order or respond to a request.

Customer Reviews and Submitted Content

If you submit a product review, rating, photo, or other content, we may display that content with the name or nickname you provide. Do not include personal information in public review content that you do not want others to see. We may use a review service provider to send review requests, verify purchases, and publish reviews.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary depending on the type of information and why it was collected.

Marketing information is retained until you unsubscribe or we no longer need it. Quote inquiries and abandoned-cart information may be retained for follow-up, recordkeeping, fraud prevention, and business analysis. Some information may remain in backups or records that must be retained by law.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of certain targeted advertising, sale, sharing, or profiling activities and to appeal a decision regarding a privacy request.

To submit a request, email [email protected] with the subject line “Privacy Request.” Please describe your request and provide enough information for us to reasonably verify your identity. We may deny or limit a request where permitted by law, including when information must be retained for tax, fraud-prevention, transaction, warranty, security, or legal purposes. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No website, transmission, payment system, or storage method can be guaranteed to be completely secure, so we cannot promise absolute security.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it as appropriate.

Third-Party Websites and Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices.

Changes to This Policy

We may update this Privacy Policy as our practices, services, or legal obligations change. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated in another reasonable manner when required.

Contact Us

If you have questions or want to submit a privacy request, contact:

Websence, LLC d/b/a Scramble Scoop
225 NW 18th St, Suite 105
Ankeny, IA 50023
Email: [email protected]